ZANUSSI washing machine does not drain water

The equipment of the Italian company Zanussi is reliable and easy to use, but even it can fail. No one is immune from breakdowns or manufacturing defects. Household appliances can also break down due to improper handling or makeshift repairs done without preparation. If, for example, a Zanussi washing machine does not drain water, then some users immediately begin to disassemble and clean it.

If you are not confident in your abilities, contact the service center. Or read our article. It will help you pinpoint the cause of the breakdown and develop a clear plan for repairing your washing machine yourself. Remember that first you always need to disconnect the equipment from the network, and only then begin diagnostics.

Diagnostics

Before starting repairs, you should check exactly how the drain or spin cycle is broken. This information will help you localize the location of the breakdown, which will allow you to repair your washing machine quickly and efficiently.

Draining of liquid from the reservoir occurs extremely slowly.
The next washing step does not start correctly.
Water remains in the drum. The wash stops.
After the end of the working cycle, a small amount of water remains at the bottom.
No water is drained during the spin or rinse phase. It begins to decrease only at the end of the working cycle.

Malfunctions in the operation of the Zanussi washing machine can also occur due to the fault of the user. Make sure that the selected operating mode matches the type of laundry you are loading. Try changing the mode. This may be enough to start draining the water.

Never load the machine with more than the design allows. Not only will this disrupt operation, but it could also lead to more serious damage in the future.

Preparation for repair

A faulty water drainage system prevents the wash from completing. A washing machine filled with water simply stops working. The first thing to do in this case is to try to reboot it. To do this, unplug the machine, wait a few minutes, and plug it into a power outlet. These steps can help fix a minor software glitch.

If this does not help, then before starting the repair, do the following:

unplug the power cord;
remove all water from the drum.

You can scoop out all the liquid from the washing machine using a regular ladle, but this method is not very effective. If the blockage occurs in the sewer, then you can drain the water through the drain hose, having first disconnected it from the sewer pipe.

There is also an emergency hose located at the bottom of the housing. It is hidden behind a removable panel. Users who have experience in repairing such equipment can independently disassemble the washing machine and drain the water by removing the drain pipe and filter.

DIY repair

Ariston

Sometimes Ariston brand washing machines require special attention. Often, repairs can be done with your own hands, without the help of a specialist. The most common error that occurs during normal washing is indicated on the display by code F05. Before the indication, the machine does not drain the water and hums or crackles, as if an object has gotten inside that is impeding the operation of the fan. When you try to continue washing, it will still give an error until it is corrected.

The reason may lie in a control failure. Electronics often malfunction and display an error message randomly. Try restarting the washing machine by holding down the power button or unplugging the power plug. If the error code does not disappear, it means the filter is clogged. Debris caught in it prevents the normal drainage of water. To clean, you need to remove the cover from the bottom of the machine body, remove the filter and rinse it under water, removing wool, lint and other dirt.

Atlant

If error F4 occurs when washing clothes in an Atlant brand automatic machine, it means that the program does not reach the spinning stage. Because of this, the water does not drain, or it drains too slowly. You can fix the error yourself in several ways, one of which is cleaning the drain filter. Villi, threads and other small debris from clothes get inside it. To remove the blockage, you need to remove the filter and clean it under running water.

It also does not drain water due to a kink in the drain hose. To fix the problem, you need to inspect it from the body of the machine to the sewer and release the clamp if necessary. Another reason for poor water drainage is a sewer blockage. To check, start the wash by first disconnecting the hose from the drain and placing the end in the sink or toilet. If at the end of the wash the drainage is normal, you need to clean the drain.

Zanussi

Most often, when the water drains poorly, Zanussi washing machines display error codes E11, E12, E21 and E22. When they appear on the display, the first thing you need to do is clean the drain filter. It is located inside the bottom of the washing machine. Contaminants accumulate in it not only due to bad water, but also due to clothes being washed. There are too many threads, spools and other debris on it. After removal, the filter must be disassembled and washed under the tap. Often coins, hairpins and crumpled pieces of paper get inside.

Beko

Like other brands, poor water drainage in Beko washing machines is most often due to a clogged drain filter. The main task remains the same - you need to find it and clean it. The filter is located at the bottom of the housing under a small hatch or behind a panel. Before removing, you should substitute a basin, as the remaining water will flow out of the emergency compartment. After removing the filter, rinse it by hand under the tap. At the same time, clean the pipe located next to the filter. Sand and rust accumulating in it interfere with the normal flow of water into the drum.

If the problem is not resolved after cleaning the filter, check the drain pump. Most often, on Beko washing machines, pump failure is signaled by code H5. To check, start the spin mode and listen to how the pump and impeller behave. If rotation is difficult, clean or replace the pump.

Ardo

If the water in the Ardo washing machine does not drain during the spin cycle, the drum will begin to spin constantly without gaining significant speed. The pump may work normally, but water will drain from it. First of all, you need to clean and rinse the filter, blow out the drain hose and drain the water yourself. If the problem is not solved, check the contacts of the pressure switch. They can stick, sending a false full tank signal to the control module. To eliminate the malfunction, blow out the pressure switch hose.

Another common reason why water in Ardo machines does not drain is a stretched belt responsible for rotating the drum. It should be noticed that it is 5 mm smaller than the original one, then the engine will gain the required speed.

Blockage

An error in the operation of equipment can occur at any stage of operation. The most common reason why a Zanussi washing machine does not drain water or spin clothes is a blockage.

It can occur in such elements of the water drainage system as:

drain hose;
filter;
pump impeller;
drain pipe.

Breakdowns of this type can be easily repaired at home. The cleaning method depends on the nature of the problem. In some cases it is necessary to use specialized equipment.

Most common reasons

Where to start looking for the reason why the Zanussi washing machine refuses to drain water and spin clothes? You need to start with the simplest and most obvious, which does not require disassembling the washing machine, and then, gradually, move on to more complex and rare causes. Let's start with the garbage filter. We unscrew it and check for dirt and foreign objects. This should be done even if you clean the filter regularly, since socks and other small items often get caught there during washing.

If you don’t find anything in the garbage filter, disconnect the Zanussi washing machine from the network, water supply and sewerage, take it out to a free place, where it will be convenient to disassemble it. Turn the washer around backwards and remove the back wall. Check how well the belt is tensioned.

Remember! A loose belt can cause problems with draining and spinning. This is a common problem with Zanussi washing machines, so the belt is checked immediately after the garbage filter.

If everything is in order with the belt, put the back wall of the machine in place and do the following.

Take out the powder tray.
We place the Zanussi washing machine on its left side.
If your model has a bottom, then unscrew it; if there is no bottom, then we immediately get access to the nodes we need.
The most accessible parts from the bottom of the washing machine are the pump and drain pipe. Loosen the clamps, remove the pipe, and then remove the pump. Before pulling off the pipe, place a rag under its base to prevent any remaining water from getting on the electrics.
We inspect the pipe for stuck things and blockages, disassemble the pump and carefully examine the impeller. If the slightest damage is detected, the impeller must be changed; if it is not possible to change only the impeller, we replace the entire drain pump.
If you find no mechanical damage to the drain pump, you need to check its electrical system. Using a multimeter, we measure the resistance. If the device display shows 0 or 1, the pump is broken.

Related article: Washing machine drains water

Engine and tachometer

Having removed and checked the pump with the pipe, we can also get to the motor and tachometer through the bottom of the Zanussi washing machine to check their functionality. We pull off the drive belt, disconnect the tachometer wires, unscrew the bolts holding the engine “in the claws,” and remove the engine. You can check the motor without removing it, but this is too cumbersome.

Washing machines of the Zanussi brand are mainly equipped with inexpensive commutator motors, which in turn can wear out the brushes. We unscrew the bolts holding the brushes in the housing and remove them. If the brushes are worn out at least partially, they need to be replaced with new ones. We arm ourselves with a multimeter again and check the resistance of the tachometer and the motor winding. To do this, the motor housing will have to be partially disassembled.

When you install the motor in place, do not forget to screw it properly and connect the wires.

Pressostat

If the Zanussi washing machine “does not want” to drain the water and spin out the laundry, it is possible that the water level sensor is to blame, especially considering that you have already checked the belt, pump and motor with tachometer. The pressure switch is located in the upper part of the body of the Zanussi washing machine, which means you will have to put it back on its feet and remove the top cover. Under the lid, you can almost immediately notice a plastic device that looks like a washer with a tube, to which a box is attached at the bottom - this is a pressure switch.

We remove the water level sensor, remembering to unhook the wires from it, and check its tube. Often the pressure switch tube becomes clogged with water stone, causing the device to stop functioning. If so, just clean the tube and everything will work. If the tube is clean, check the electrical part of the pressure switch. We set up the device we used earlier to check the resistance and check the contacts of the pressure switch. 0 or 1 on the display will indicate a malfunction of the water level sensor.

Electrical or electronics?

Having checked all the above sensors and units and not finding the cause of the problem, we continue our thorough check of the Zanussi washing machine. At this stage, we must carefully inspect all terminals, contacts and wires, marking all suspicious elements with a marker. Usually there are several such electrical elements, you have to change everything, hoping that this is the cause of the problem. If replacing the wires does not produce results, most likely the problem lies in the control module.

Problems in the electronic part of the washing machine are the most insidious; they can only be detected at home if some semiconductor parts have burned out and the malfunction has become visually noticeable. What to do if you have reasonable suspicions that the Zanussi washing machine does not spin or drain water due to the control board? There can be only one answer - you need to contact a qualified specialist. Do-it-yourself repairs may make the problem worse.

To repair the control module, you must first detect a faulty triac, then remove it correctly without damaging the track, and then solder a similar part. Without experience working with electronics, it is impossible to do this accurately.

In conclusion, we note that the Zanussi washing machine stops draining water and spinning clothes for a number of reasons. Which of these reasons occurs in your case cannot be predicted, so you will have to scrupulously check all suspicious details in accordance with the instructions described in the article. If you are interested in the reasons for such breakdowns in washing machines of other brands, read the article Washing machine does not drain water, how to fix it? Good luck!

Cleaning the drain filter and pipe

The filter is located at the bottom of the washing machine. It is hidden behind a removable panel made of the same material as the body. If you cannot find it and open it yourself, use the instructions. She will tell you what to do. Behind the panel there is an emergency hose and a pump filter. Please note that the filter is sealed with a rubber gasket.

In order to remove it, you need to apply some force. However, don't overdo it; some blockages may also prevent it from being removed. Once you have the filter in your hands, you can clean it by hand or with a brush.

The drain pipe is located in the machine body itself. It is highly not recommended to dismantle it yourself. Call specialists to your home. If you are confident in your abilities, then using the instructions, you can disassemble the washing machine and clean this part yourself.

Why doesn't my Zanussi washing machine drain?

Related article: Do-it-yourself repair of a washing machine pressure switch

Inspection of the pump (pump)

The failure of this part can only be determined by the residual principle. Except in cases where it was preceded by the following events:

extraneous sounds during draining and spinning;
repeated minor malfunctions in the operation of the Zanussi washing machine.

Although you can replace the drain pump yourself, this should only be done when the warranty period has long expired. Otherwise, contact the service center. Repairing this type of fault takes a short amount of time.

Pump problems

When a Zanussi washing machine does not drain water after cleaning the filter, check the pump. It is not difficult to access this part in modern household appliances. To do this, you do not need to completely disassemble the case. For repairs, perform the following steps:

Disconnect equipment from the electrical network. Remove water from the tank. Turn the body on its side. Near the filter there is a pump that is dismantled. Novice craftsmen are in a hurry to install a new part, but the old one in most cases can be repaired.
Inspect the electrical and mechanical parts of the device. They start with the second one; the impeller often jams due to threads, debris or dirt. The pump stops completely and the machine cannot drain the water. If cleaning does not resolve the problem, evaluate the functionality of the electrical component.
Set up a universal tester to measure voltage. Combine the probes of the device with the pump contacts. If a three-digit number appears on the screen, the pump is operating normally. The cause of the malfunction is sought in other components of the washing machine. If zero appears on the display, the pump is broken. The part is being replaced.

Hardware failures

Failure of the electronic elements of a washing machine is always associated with large expenses. No one will repair these devices. Craftsmen prefer to simply replace broken components. A faulty control unit can be recognized by the absence of signals on the front panel or by system error codes.

This type of breakdown also includes malfunctions of the water level sensor in the drum. Its malfunction leads to disruption of the drain and spin cycles due to the fact that it is directly connected to the pump. This part cannot be repaired. It can only be replaced at official Zanussi service centers.

Other faults

Failures of this type are less common. They are usually associated with the secondary systems of the washing machine. This type of breakdown includes:

drum bearing failure;
malfunctions in the cleaning agent supply system;
scale on the heating element;
door lock.

It is extremely easy to determine whether a bearing is faulty. Spin the drum by hand. It will move with great difficulty, making grinding sounds. Bearings can be easily replaced at home, if disassembling such a device is not difficult for you.

A jammed door can be opened in several ways:

Manually. Just use a thin metal ruler or spatula.
Programmatically . Turn on the “rinse” mode. At the end of the cycle the door should open.
Reboot . Unplug your device, then plug it back in after a few minutes.

Prevention of breakdowns

You can extend the life of your Zanussi washing machine by following a few simple recommendations from experts. Wash clothes in small batches. Heavy weight leads to rapid wear of bearings.

Use products that prevent the formation of scale on the heating element. If the voltage in your electrical network fluctuates, use stabilizers. This will help protect electronics from damage. And most importantly, clean the filter several times a year. By following these recommendations, you can avoid situations where the washing machine stops draining water during the spin cycle.