Hotpoint-Ariston washing machine codes. How to identify a malfunction

Principles for determining the fault code

In cars equipped with an information display, it is not difficult to find out the error code - it will appear in bright yellow or green.

But if the model is less “advanced”, to find out the cause of the breakdown you will have to unravel the code programmed by the manufacturer, based on the prompts of the indicator lights.

Numerical values of indicators for calculating the failure code on the panel of a Hotpoint-Ariston washing machine that is not equipped with a digital display

Algorithm for determining a breakdown based on the light bulb signal:

We remember the model of our Ariston machine (or check the information on the case or in the instructions).
We remember which indicators indicate a breakdown.
We find our device in the pictures.
We determine the digital value for each indicator.

All that remains is to put the received data together and decipher the problem code.

Problems with the motor or control board

If you have loaded things into the device compartment, turned on the appropriate mode and pressed the “Start” button, but the drum does not rotate, most likely the problem lies in the operation of the motor or control controller, which the display will signal to you with code F1 , F2 or F18 . Although such breakdowns can occur at any other stage of washing, they are most often displayed precisely at the start of the program.

Irregularities under code F01 (F1)

Error F01 indicates problems in the control circuit of the motor that drives the drum of the washing machine. If there is no response to a signal from the electronic controller (board), the device will not work, and when you try to switch to any other program, it will continue to persistently display a fault code.

The causes of failure of the motor control module with code F1/F01 are most often problems with the voltage in the electrical network or high humidity in the room

Self-fix process:

A universal option for any codes is to unplug the washer from the outlet, wait 10-15 minutes and turn it on again - there is a chance that the electronics will reboot and stop giving an error. But even if everything worked out and the device started working, it is worth taking precautions so that the “first sign” does not lead to serious damage.
F1 signal can be triggered by a decrease in network voltage (below 200 V) or a sharp jump, as well as damage to the plug or bending of the power cord. Try not to turn on the washing machine at the same time as other powerful energy consumers or through an extension cord, because ideally this device needs a dedicated line with its own machine.
Inspect the cord, the plug and the outlet itself - perhaps the reason is their malfunction.
High humidity in the bathroom can also cause problems with the motor control circuit. Remove moisture from the board contacts and ventilate the room often so that the humidity level does not exceed 70%.
The cause of the error may also be a disconnection of contacts in the engine control circuit. If you have skills in working with electronics, you can independently check the circuit from the device motor to the board for the quality of the connections by ringing with a multimeter all areas that cause suspicion.

If independent repair attempts do not lead to a positive result, the reason may lie in a breakdown or failure of the control board firmware, erased electric motor brushes, a burnt out motor winding, or damage to the cable with wires. To restore or replace these parts, it would be better to contact a service center.

Decoding signals F02, F2

This error most often occurs at the start of the program or at the spin stage, when the machine picks up speed to spin the laundry (at the same time, the drum itself may twitch or rotate intermittently). The device will display code F02 and at the same time begin to drain water.

Typically, this signal indicates a malfunction in the motor circuit or a breakdown of the tachogenerator - a small part with a ring that controls the speed of the washing machine engine.

To inspect the tachogenerator, you will have to partially disassemble the device, get to the engine and find a metal ring with wires on its shaft

Solution to the problem:

If the machine displays an error for the first time, the cause may be a one-time failure in the operation of the electronics due to network surges. Disconnect the device from the power supply for 10-15 minutes to allow the equipment to reboot.
Check that the drum itself is not blocked - it should turn freely by hand. But if during washing a small object gets between the drum and the tub, the culprit of the breakdown should be carefully removed and the machine restarted.
Problems with contacts - it is necessary to check the serviceability of the connections from the board to the electric motor, including the section with the tachogenerator.

But error F2 can also be a consequence of more serious failures, the elimination of which will require replacing the motor, tachogenerator or control board. In such cases, it is better to contact a workshop; you may be able to get by by replacing faulty solders on the control module or restoring damaged wiring.

Communication or board memory error with codes F09, F18

A signal about a malfunction of the electronic controller under code F18 can only be issued by Aristons with an asynchronous motor (models Hotpoint-Ariston, Margherita, AVSL, AV, AVL, AVTL, CDE); such errors do not occur on devices with a commutator motor.

The controller is an electronic board that is responsible for selecting the washing mode and displays it on the display, gives commands to the intake and drain valve, pump, pressure switch and controls the operation of the engine

Signs of controller malfunction:

Incorrect engine operation - sudden changes, too high or, on the contrary, unreasonably low revolutions.
The drum does not rotate when starting the washing mode.
Spin does not work.
The machine fills with water and immediately drains, displaying a signal about damage.

F09 – a memory error can occur when the network voltage surges or decreases. But it may also indicate a failed control unit.

The first action after displaying codes F09 and F18 is identical to previous problems - turn off the power to the machine, give it time to reboot and turn it on again. If the reason is not a failure, it is necessary to check the board microcircuits.

But if you do not have the skills for such repairs, you need to entrust it to professionals who can reflash the controller, solder the contacts, replace only some elements (for example, the power capacitor) or replace the entire board

Problem F 03 and how to deal with it without professional help

Software failure. To resolve a failure in the control module, you will need to disconnect the device from the power supply. After 10-15 minutes, reconnect your washing machine and run the program you need.
Broken contact connections in the temperature controller. Check all contact connections from the temperature controller to the electronic board (device computer). As a result of constant shocks (pushing, shaking) during the spin and wash modes, breaks may appear in the power supply circuit, especially when your device is not installed correctly (check the position with a building level).

Have you checked everything? Does the unit refuse to continue working? Then you have only one thing left, call a washing machine repairman.

You can also read about error code F21 in a Bosch washing machine and how to fix this problem.

Problems with water heating

If during the washing mode the washing machine freezes for a long time, stops, does not heat up, or constantly drains water, the causes of the breakdown should be sought in the heating circuit. The device will signal these problems with codes F04 , F07 or F08 .

Failure of the heating element or pressure switch and codes F04, F07

In washing modes where heating is required, the error may appear immediately after startup, or after drawing water, but rinsing or washing in cold water will work normally. In this case, there are several options for solving the problem (besides the standard turn on/off the machine to reboot the controller).

If the code appears on the display during the washing phase or during startup (the machine does not even want to draw water), most likely the reason lies in the heating element itself. It can “pierce” onto the housing when the contacts come off or simply burn out.

To fix the problem, you need to get to the heating element, check all its connections, change the resistance with a multimeter (with a power of 1800 W it should produce about 25 Ohms).

To replace a faulty heating element, disconnect the cable with wires, unscrew the fastening nut (1), press on the pin (2) and pry off the sealing rubber (3), then install a new part and reassemble in the reverse order

If the device collects and then immediately drains water, the cause may be a breakdown of the pressure switch - the water level sensor. If there is a problem, this element can provide the controller with information that the heating element was not immersed in water, which is why the machine does not start heating.

In this case, it is necessary to check the water pressure sensor tube with the pressure switch (the hose may become clogged, kinked, frayed, or come off). At the same time, inspect the contacts of the sensor itself - they may need to be cleaned. But more precisely, code F04 - most likely, the part will require replacement.

To check the operation of the pressure switch, you need to put a small piece of hose with a diameter identical to the removed tube onto its inlet fitting and blow - characteristic clicks will be heard from a working part

In some cases, the problem may be in the board itself, faulty wiring or contact groups in the area from the board to the heating element or water level sensor. Therefore, you should ring all the elements of the control unit associated with the operation of the heating circuit, and if necessary, replace the burnt tracks or the controller itself.

Heating circuit faults and F08 symbol

If the water heating does not work correctly (or the machine “seems” that it starts when the tank is empty), error code F08 . The cause is most often a malfunction in the pressure switch circuit.

This problem can occur due to high humidity in the room, which negatively affects the controller. To make sure the board is in order, inspect it, wipe it dry, or blow it with a hairdryer.

Another simple solution to the issue could be the disconnected contacts of the heating element and the pressure switch, especially if the device was started for the first time after transportation. In other cases, a more professional inspection will be required with possible replacement of parts.

First, make sure that there is really no water in the tank, then remove the back panel of the machine and check the heating element with a tester

Possible malfunctions of Ariston machines, indicated by code F8:

If the washing mode is interrupted immediately after starting or during the washing phase and the device does not heat the water, the heating element will most likely need to be replaced.
If the machine stops after starting, when switching to the rinsing mode, or does not spin, it is possible that the contact group of the heating element relay is “stuck” on the controller when it is on. In this case, you can replace the failed elements of the microcircuit and, if necessary, reflash the board.
If the device “freezes” in various modes (and this can be either washing, rinsing or spinning), the wiring or contacts in the heater circuit may be damaged, or the pressure switch may break down, which considers that not enough water is entering the machine.

But if, when checking all the connections of the circuit and separately the pressure switch, the heating element relay and the heating element itself, no damage is detected, you will have to change the controller.

Identifying the code

Error explanations are presented in the user manual. So, by identifying which LEDs are on, it is easy to calculate the fault code. Let's figure out what the blinking of certain indicators indicates.

KH is on Corresponds to error F01 and signals the closure of the control triac of the electric motor.
Only KH3 lights up (error F02). The Hall sensor does not transmit signals that the motor is working properly. The drive belt may have jammed, the circuit has shorted, or the winding has broken.
Indicators KH3 and KH4 flash (code F03). Informs about a short circuit of the thermostat or an open circuit in its circuit.
Glow KH2 (error F4). Notifies about incorrect operation of the pressure switch. The sensor relay simultaneously signals both the fullness of the tank and its emptiness.
Flickering KH2 and KH4 (F5). He says that after draining, the sensor relay does not signal to the controller that the tank is empty. The cause of the failure may be a failed pressure switch, a non-working pump, or a blockage in the drain system.
Light bulbs KH2 and KH3 are burning (F6). The user's command is not recognized by the intellect, the buttons do not work correctly.
Flashing the LEDs KH2, KH3 and KH4 (F07) simultaneously will tell you that the heating element is not heating the water to the required degree.
The glow of KH1 (F08) indicates sticking of the heater contacts. Perhaps the heating element has failed or there are problems with its wiring.
KH1 is lit together with KH4 (F09). It speaks of a breakdown in which a failure occurred in the volatile memory of the washing machine.
KH1 and KH3 (F10) are flashing. Problems with the level sensor relay.
Flickering of KH1, KH3 and KH4 (F11) indicates that no current is supplied to the pump. The probable cause is a broken wiring.
The burning of KN1 and KN2 (F12) signals a breakdown in the connection between the “brain” of the SM and the display module.
KN1, KH2 and KH4 (F13) indicate problems with the thermostat.
KH1, KH2 and KH3 are lit (F14). We are talking about a malfunction of the drying heating element.
All lamps blink except LED4 (F15). The dryer heater needs to be replaced.
No indicator lights up - code F16. It can only be on “verticals”. This indicates that the drum is jammed.
LED4 together with KH4 (F17). There is no voltage to the UBL. The washer hatch may not be closed.
LED4 and KN3 (F18). Lost connection between the “brain” and the processor that controls the engine.

If you notice that the machine has stopped working and the lights are blinking vigorously, do not be alarmed. It is necessary to determine what the self-diagnosis system wants to report. Having identified the cause of the malfunction, it will be easier to repair the SMA.

Interesting:

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Error F01 in Ariston washing machine
Error F12 on Ariston washing machine

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Errors in the operation of the drain or water intake

If the machine cannot draw water or, on the contrary, stops working, although its tank is full, codes F05 , F11 or H2O . Let's try to understand the essence of such breakdowns.

Drain violations and codes F05 or F11

Error F05/F5 always lights up when the drum is full, but attempts to force drain it remain unsuccessful - the machine “does not release” water and continues to signal a breakdown.

In this case, a cracking noise may be heard, as if some foreign object had hit the fan impeller, or a humming sound from the pump. Such a breakdown is a fairly common occurrence with Ariston machines, and in most cases you can fix it yourself.

Most often, the problem lies in a banal blockage of the drain filter or drain hose - when washing, various hairs, threads, buttons, particles of dirt and small debris are separated from things, which gradually clog the gap for water to exit.

To remove them, you need to manually drain the water through the filter (if it is not the hose that is clogged) or manually scoop out the drum.

If the machine has blocked the doors and the water does not drain through either the filter or the hose, you can remove the liquid by unscrewing the drain pipe

Then check the condition of the drain filter (small hatch at the bottom of the machine), the pipe itself, and rinse the hose under good water pressure. At the same time, inspect the siphon or pipe if the drain is organized directly into the sewer.

Then reassemble the system in the reverse order, turn on the machine to the rinse program, make sure that it has filled with water, and forcefully switch to spin - if error F05 does not appear and the drain works, then the problem is solved.

To avoid breakage, wash wool and fur items in a special bag, be sure to check the pockets of clothing before loading and arrange a preventive inspection of the filter at least once every two to three months

If the problem is not a blockage, the following options are possible:

Failure of the drain pump/pump - the part may simply require replacement, having honestly exhausted its service life, or it may fail due to the penetration of a foreign object, a broken motor coil, or a short circuit. First, you should disassemble the pump, remove debris, check the chain and try to start the machine again. If the problem persists, you will have to replace the filter.
Malfunctions in the operation of the electronic controller - the corresponding tracks or radio components on the microcircuit may burn out or oxidize (most often due to the same high humidity), or a firmware failure may occur.
Failure of the pressure switch - if the sensor provides information that the tank is empty, the machine simply will not start the draining program, so the faulty part must be replaced.
Wiring problems - you need to check if there is power to the drain pump when it is turned on.

Similar problems can occur with error F11 . Although most often this code indicates a breakdown of the drain pump (this is where the inspection should begin), it can also be due to incorrect operation of the pressure switch, controller, or damaged wiring.

Problems with water intake and H2O code

Another common error, familiar firsthand to owners of Ariston machines, is the H2O , which indicates problems with the water supply. Usually it occurs 5-7 minutes after start (in rare cases - during rinsing), and the device may not let in water at all, or may collect too much of it.

The water supply error is perhaps the only one that is intuitive among other codes, since it is associated with the chemical formula H2O

Sometimes the H2O can appear chaotically in different programs, but its characteristic feature is that the drain and spin modes always work flawlessly.

The H2O code is often issued when the fill valve mesh is clogged, so you need to remove it with pliers and thoroughly rinse the cells under water pressure

Possible causes of failure:

Lack of water in the water supply, insufficient pressure or the supply valve to the device is closed. The actions here are clear: open the tap, wait for the water supply to be restored.
Damage to the water intake valve, which “allows” water into the device - if it breaks, it is easier to replace this part with a new one than to try to repair it.
Malfunction of the pressure switch - if the hose is clogged or damaged or the sensor itself breaks down, the machine will constantly draw in and immediately drain water, displaying the H2O .

But if all the elements work, the problem may be a signal break due to damaged wiring or failure of the electronic controller.

Other errors and their interpretation

In total, Ariston machines have 19 code signals indicating problems, of which we have examined the most common ones.

But let’s briefly talk about other possible malfunctions in the operation of equipment:

F03 – temperature sensor failure. You need to check the resistance of the sensor itself (normally about 20 ohms), as well as the circuit to the controller. If necessary, replace damaged parts.
F06 - indicates a problem in the circuit of the hatch locking device for Ariston cars on the Arcadia platform (Low-End and Aqualtis series), as well as problems with the control buttons for Dialogic models. In the first case, you should see if any item in the load is preventing you from slamming the door until it clicks. In the second case, the problem may be with sticking buttons or damaged contacts.
F10 – no signal from the water level sensor. The device can generate such an error if the drain is connected incorrectly to the sewer, there is insufficient water pressure, or there is an open circuit from the sensor to the board.
F12 – lack of communication between the controller and the display module. If rebooting does not help, you need to check the control board, display unit and their connection.
F13 - an open circuit or breakdown of the drying temperature sensor will require replacement of a part or worn contacts.
F14 or F15 – malfunction of the drying heating element or an open circuit in the heater circuit.
F16 – signal for machines with vertical loading that the drum lock sensor is broken. Most often it happens due to simple inattention - for example, the doors are not closed until they click. In other cases, the reason may be weak contacts in the section of the circuit up to the board or failure of the sensor itself.
F17 or door – “indicates” that the hatch is not closed tightly enough. Perhaps the problem lies in an intruded foreign object, a weak hinge fastener, or a dirty lock for the door “tongue”. If no external culprits are identified, most likely the device that blocks the door while the machine is operating is faulty and should be replaced.

And in any of the options, the rule applies: in addition to the specific part that the device “indicates”, the breakdown may lie in a faulty board, damaged contacts or non-working wiring.

Ariston washing machine fault codes

F 01 – the control element is closed on the electronic unit.
F 02 - it is possible that the bearing unit has stopped working, the drum does not spin, and this code may also indicate that the laundry is overloaded.
F 03 – possible problems with the heating element, the indicator light shows the lack of water heating.
F 04 – discrepancy between the water level in the machine and the sensor indications.
F 05 – problems with the drainage system, filters and pipes may be clogged.
F 06 - the washing machine does not recognize the user-selected operating program.
F 07 – possible interruptions in the operation of the heating element, lack of water to activate the heater.
F 08 – the heating element is short-circuited on the control board, the heating element is faulty.
F 09 – failures in the EEPROM memory, mismatch between programs and light signals on the control panel.
F 10 - the water level sensor does not respond to the supply and water level in the Ariston washing machine.
F 11 – wiring fault, which makes it impossible to drain water during operation.
F 12 – the control panel and the operating module do not work in contact. Perhaps the issue is a problem in supplying electronic signals to the power module.
F 13 – absence of a temperature sensor during the “drying” mode.
F 14 – the heating element does not work during the “drying” mode.
F 15 – the control panel cannot redirect the command to the power module, which is why the heating element does not respond to commands in the “drying” mode.
F 16 - refers to Ariston washing machines with vertical loading. The doors are not closed enough, the drum gate is not locked, the wrapping process cannot be started, possible problems with the bearing unit, possibly overloading of laundry.
F 17 – there was no click when closing the washing machine door, there is no tension and pressure in the hatch device, there is no fixation.
F 18 – there is no contact between the main control panel and the power unit of the washing machine.

Error codes are required in the Hotpoint Ariston data sheet , so it is recommended to keep this document with you at all times, or memorize the error codes. Most of the problems that caused the Ariston washing machine to fail can be attributed to one of the codes.

This is interesting! How to open a washing machine yourself if it is locked

Particular attention should be paid to those mistakes that could easily be avoided. This applies to overloading of laundry, lack of tension in the door , and so on. In all other cases, it is recommended to call a specialist. For everything to happen according to the technical data sheet, you need to call the service center indicated on its cover.